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ARTICLES

Vol. 5 Núm. 1 (2010): Abril/2010

Selection of the proper tool to developing indicators’ panels for an insurance company: a multicriteria approach

DOI
https://doi.org/10.7177/sg.2010.V5N1A3
Enviado
November 11, 2009
Publicado
2010-09-13

Resumen

An indicatorsâ panel is an IT solution to organize performance measures chosen by a company to manage an operation, function or process. The utilization of these panels helps in business maintenance and strategy, by providing the actual scenario of the analyzed area, and contributes significantly to decision making. Therefore, choosing the proper tools to build these panels is fundamentally important to obtain quality performance and easy user interface. This article presents the application of a multicriteria methodology to select the ideal tool to support the building of an indicatorsâ panel for an insurance company.

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