Vol. 6 No. 3 (2011): Outubro/2011 | Sistemas & Gestão

Sistemas & Gestão

Paulo Thiago Nunes Bezerra de Melo, Helder Pontes Régis

THE ASSOCIATION OF THE CUSTOMER GAP VARIABLES: A TEST OF THE MODEL AT SEBRAE-PE
- PDF (Português (Brasil))
George Batista Câmara, José Célio Andrade, Paulo Vieira Rocha

CARBON CAPTURE AND STORAGE TECHNOLOGY: WORLD OVERVIEW AND BRAZILIAN SITUATION
- PDF (Português (Brasil))
Samuel Ribeiro Tavares, Milton Vieira Júnior

A PRACTICAL APPLICATION OF KNOWLEDGE MANAGEMENT TO THE FRONT OFFICE OF A CONTACT CENTER
- PDF (Português (Brasil))
Luiz Fernando Lopes, Alexandre Leopoldo Gonçalves, José Leomar Todesco

AN ENGINEERING MODEL BASED ON ONTOLOGY AND PROBABILISTIC CALCULATION TO SUPPORT THE DIAGNOSIS
- PDF (Português (Brasil))
Deyvison de Lima Oliveira, Flavio Girardi, Sérgio Cândido de Gouveia Neto

IDENTIFYING CONSTRUCTS RELATED TO IMPACT OF INFORMATION TECHNOLOGY IN THE CONTEXT OF INFORMATION SHARING: A STUDY IN INDUSTRY OF ACCOUNTING SERVICES
- PDF (Português (Brasil))
Isabela Xavier Barbalho Bezerra, Ricardo José Matos de Carvalho

CONSTRUCTION OF A SYSTEM OF PERFORMANCE INDICATORS IN ERGONOMICS IN CONSTRUCTION OF BUILDINGS: A MODEL TO ACHIEVE EXCELLENCE IN BUSINESS PERFORMANCE
- PDF (Português (Brasil))
Laryssa Ramos Holanda, Francisco de Sousa Ramos

ANALYSIS OF THE ECONOMIC FEASIBILITY OF ELECTRICITY GENERATED BY FROM MICROALGAE
- PDF (Português (Brasil))
Ricardo Abranches Felix Cardoso Jr., Gabriela Caiuby, Marcelo Obraczka, Alessandra Magrini

IMPROVING COASTLINE MANAGEMENT: A TOOL FOR EFFECTIVENESS GAIN IN ENVIRONMENTAL POLICIES APPLICATION
- PDF (Português (Brasil))
Mirian Picinini Méxas, Osvaldo Luiz Gonçalves Quelhas, Helder Gomes Costa

MULTICRITERIA APPLIED FOR SELECTING MANAGEMENT INFORMATION SYSTEMS: A LITERATURE REVIEW
- PDF (Português (Brasil))
Rogério Gomes Côrtes, Sérgio Luiz Braga França, Osvaldo Luiz Gonçalves Quelhas, Marcos Muniz Moreira, Marcelo Jasmim Meirino

CONTRIBUTIONS TO LEAD CONSTRUCTIONS TOWARD SUSTAINABILITY
- PDF (Português (Brasil))