The retail sector in Brazil has experienced constant changes in recent years, following the economic trends in the country and the world. The aim of this study is to analyze the implementation of a tool called a Financial Portal, in the area of accounts payable and receivable in a retail company, which aims to make the processes between the company and its suppliers faster and more dynamic in order to reduce costs and more effective responses in their markets. For this, a survey was conducted at two different times with suppliers who use the tool to identify what their satisfaction with the features and benefits that have been given in time. SPSS version 17 was used to perform descriptive analysis and chi-square test to assess possible changes in the responses of suppliers in the two periods of research. Regarding the scale economic / financial, the introduction of the Financial Portal positively affected the relationship between suppliers and the company studied.