Skip to main navigation menu Skip to main content Skip to site footer

ARTICLES

Vol. 13 No. 2 (2018): JUN 2018

Strategic ICT Planning: a proposal using SCRUM concepts

DOI
https://doi.org/10.20985/1980-5160.2018.v13n2.1387
Submitted
February 8, 2018
Published
2018-06-03

Abstract

The use of information and communication technology (ICT) as a strategic vector in organizations and the constant changes in the internal and external environment have increased the need for dedicated planning in this area. This paper aims to propose a strategic planning model for information and communication technology (PETIC) using concepts from the Scrum framework. It is a qualitative research, based on a case study that used the observation in the Information and Communication Technology Center (CTIC) of the Federal University of Amazonas (UFAM) and the documentary research in the artifacts generated during its elaboration and execution process of ICT strategic planning for the period 2016-2017. The proposal adds to the PETIC process elements of agility, focus on strategic alignment, waste reduction, communication improvement, collaborative and participatory planning, concept of pull production, continuous monitoring, continuous quality improvement, and artifacts that enable a tracking of the whole planning process

Downloads

Download data is not yet available.