SANTOS, S.; FRANÇA, S. Self-assessment model with a focus on people management to improve the quality of health services. Sistemas & Gestão, [S. l.], v. 11, n. 3, p. 299–309, 2016. DOI: 10.20985/1980-5160.2016.v11n3.1170. Disponível em: https://revistasg.uff.br/sg/article/view/1170. Acesso em: 3 jul. 2024.